Shipping policy

SHIPPING POLICY

Processing Time

All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. We offer worldwide shipping with the following delivery timeframes:

STANDARD SHIPPING - SHIRTS:

  • USA: 2-5 business days ($4.75)
  • Canada: 10-30 business days ($9.39)
  • Australia: 10-30 business days ($12.49)
  • Rest of World: 10-30 business days ($10.00)

STANDARD SHIPPING - SWEATSHIRTS/HOODIES:

  • USA: 2-5 business days ($8.49)
  • Canada: 10-30 business days ($12.69)
  • Australia: 10-30 business days ($21.99)
  • Rest of World: 10-30 business days ($15.00)

ECONOMY SHIPPING (USA ONLY):

  • Shirts: 4-8 business days ($3.99)
  • Sweatshirts/Hoodies: 4-8 business days ($7.39)

Delivery times are estimates and begin from the date of shipment, not the order date. Delivery times are not guaranteed.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with tracking information. You can track your package using the tracking number provided. If you have any questions about tracking your order, please contact us at trillyinthemaking@gmail.com.

International Shipping

We ship to customers worldwide. Please note:

  • International shipments may be subject to import duties, taxes, and customs fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in your order total.
  • Customs policies vary widely from country to country. We recommend contacting your local customs office for more information about potential charges before placing your order.
  • International delivery times may vary due to customs clearance procedures.

Shipping Address

Please ensure your shipping address is correct and complete. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. If your package is returned to us due to an incorrect address, we will contact you to arrange reshipment (additional shipping charges may apply).

Lost or Stolen Packages

We are not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, we will confirm delivery to the provided address, date of delivery, and shipping carrier information.

Contact Us

For shipping questions or concerns, please contact:

  • Email: trillyinthemaking@gmail.com
  • Phone: (605)208-0293
  • Hours: Mon-Fri, 9:00 PM - 11:30 PM MST